Last updated: 12 April 2025 Meet the Flow (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://meettheflow.com or use any of our related services (collectively, the “Service”).
Log files, IP address, browser type, pages visited, timestamps
To improve performance, diagnose issues, prevent abuse
Cookies & Similar Tech
Session cookies, analytics cookies
To keep you signed in and understand feature adoption
We do not store full payment card numbers; Stripe handles all sensitive payment details. 2. How We Use Your Information We use your information to: • Provide, operate, and maintain the Service • Send transactional emails (e.g., invitations, ticket updates, invoices, security notices) • Improve and personalize the Service through analytics and research • Detect, prevent, and address technical issues or fraud • Comply with legal obligations and enforce our Terms of Service
3. Legal Bases (GDPR) If you are in the EEA, we process your data under the following legal bases: • Contractual necessity – to provide the Service you requested • Legitimate interests – e.g., improving the Service, preventing fraud • Consent – for optional cookies or marketing (none at this time) • Legal obligation – to comply with applicable laws
4. Sharing & Disclosure We only share your data with: • Service providers (e.g., Stripe for payments, Mailgun for email), under confidentiality agreements • Team members you invite – ticket data is visible to collaborators in your workspace • Legal authorities – when required by law or to protect rights, property, or safety
5. International Transfers Our servers and sub-processors may be located outside your country. We rely on Standard Contractual Clauses or equivalent safeguards for cross-border data transfers.
6. Data Retention We retain account and ticket data while your account is active and for up to 90 days after deletion, unless a longer period is required by law (e.g., financial records).
7. Your Rights Depending on your location, you may have the right to: • Access, correct, or delete personal data • Object to or restrict certain processing • Request data portability • File a complaint with a supervisory authority
8. Security We use industry-standard security measures including: • TLS encryption • Hashed passwords (bcrypt or Argon2) • Least-privilege access controls • Continuous monitoringNo system is 100% secure, but we work hard to protect your data. 8. Security We use industry-standard security measures including: • TLS encryption • Hashed passwords (bcrypt or Argon2) • Least-privilege access controls • Continuous monitoringNo system is 100% secure, but we work hard to protect your data.
9. Children’s Privacy The Service is not directed to children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us so we can delete it.
10. Changes to This Policy We may update this Privacy Policy from time to time. We will notify you via email or in-app notice and update the “Last updated” date above. 11. Contact Us Meet the Flow Email: support@meetheflow.com Website: https://meetheflow.com
